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SiL Testing System – Privacy Policy

Effective Date: [8th December 2025]

Last Updated: [8th December 2025]

SiL Testing System Limited (“we”, “us”, “our”) is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website or use our e-shop learning-resources platform (the “Platform”).

We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data-protection laws.

 

  1. Data Controller

SiL Testing System Limited

Registered Address: Rm 4, 30 Edgarley Terr. London SW66QD

Email: Hi@SharingisLearning.com 

For all data-protection enquiries, please contact our Data Protection Officer (DPO) at:

Sol@SharingisLearning.com 

  1. Personal Data We Collect

We may collect and process the following categories of personal data:

2.1 Information You Provide Directly

  • Name
  • Contact details (email, phone number, billing/shipping address)
  • Payment information (processed securely via third-party payment providers; we do not store card details)
  • Past orders and purchase history
  • Customer support enquiries

2.2 Information Collected Automatically

Through cookies and similar technologies, we may collect:

  • Device information and browser type
  • IP address and approximate geographic location
  • Log data and usage patterns
  • Shopping preferences and interactions with product pages

2.3 Information from Third Parties

  • Payment processors (e.g., transaction confirmations)
  • Delivery services
  • Marketing platforms (only with your explicit consent)

We do not collect special category data unless explicitly required and consented to.

  1. Legal Basis for Processing

We process personal data only when permitted by law. The lawful bases we rely on include:

  • Contractual necessity – to fulfil orders, provide customer service, and manage your account
  • Legitimate interests – to improve our services, detect fraud, and maintain site security
  • Legal obligation – to comply with tax, accounting, and regulatory requirements
  • Consent – for marketing communications and non-essential cookies

You may withdraw consent at any time.

  1. How We Use Your Personal Data

We use your data for the following purposes:

  • To process and send your orders
  • To manage your account and provide user support
  • To send service notifications (order confirmations and updates)
  • To operate, maintain, and enhance our Platform
  • To personalise your shopping experience
  • To monitor security, detect fraud, and prevent misuse
  • To provide marketing communications, only where consent has been given
  • To meet legal and regulatory obligations

We do not use your data for automated decision-making that significantly affects you.

  1. Cookies and Tracking Technologies

We use essential and optional cookies to:

  • Enable core website functionality
  • Analyse performance and usage
  • Personalise content and product recommendations
  • Support advertising campaigns (only with consent)

You may manage cookie preferences at any time. Disabling certain cookies may affect Platform functionality.

  1. Sharing of Personal Data

We do not sell your personal data.

We may share information with trusted third parties, including:

  • Payment processors
  • Delivery and logistics partners
  • IT service providers and hosting platforms
  • Email and marketing service providers (consent-based)
  • Professional advisers (e.g., legal or accounting)

All third parties are required to comply with GDPR standards and process data only under our instructions.

  1. International Data Transfers

If your personal data is transferred outside the UK or EEA, we ensure appropriate safeguards, such as:

  • EU Standard Contractual Clauses (SCCs)
  • UK International Data Transfer Addendum (IDTA)
  • Transfers only to countries recognised as providing an adequate level of protection
  1. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes for which it was collected
  • Comply with legal and tax obligations
  • Resolve disputes
  • Enforce agreements

Typical retention periods include:

  • Account and purchase information: up to 7 years (legal requirement)
  • Marketing data: until consent is withdrawn
  • Cookies: per cookie expiry settings
  1. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right of access – request copies of your data
  • Right to rectification – correct incomplete or inaccurate data
  • Right to erasure – request deletion of your data
  • Right to restrict processing
  • Right to data portability
  • Right to object to certain types of processing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

To exercise your rights, contact: Sol@SharingisLearning.com 

  1. Security Measures

We implement appropriate technical and organisational measures to protect your data, including:

  • Encrypted data transmission (HTTPS/SSL)
  • Secure payment gateways
  • Access controls and authentication
  • Regular security audits

However, no internet-based service can guarantee absolute security.

  1. Children’s Privacy

Our Platform is not intended for users under 16 years of age.

We do not knowingly collect data from children.

If you believe data has been collected in error, contact us immediately.

  1. Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal, technical, or business changes.

Any updates will be published on this page with a new “Last Updated” date.

  1. Contact Us

For questions about this Privacy Policy or your data rights, please contact:

SiL Testing System Limited

Email: Hi@SharingisLearning.com 

Attention: Data Protection Officer